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Head of Client Operations





Our client has brought a fresh approach to the market, through progressive, flexible, and service-focused offers. After a decade of growth, building a strong team, and earning several industry awards, they are adding to the team, and looking for people who would thrive in an environment where their voice and their contribution will be invited, heard, and appreciated.

This role will lead the Client Operations function for Family Office Services, taking responsibility for the first-class service delivery in onboarding, data management, data protection, regulatory reporting, screening, reviews, and risk management to clients and administration teams. You will work closely with the Board to recommend, develop, and deliver operational efficiencies and business improvements and will ensure that operational projects are identified and delivered efficiently on time and under all relevant regulatory and legal requirements.

As a leader in the business, you will be a role model by leading, supporting, and developing your team, inspiring high performance and continuous improvement in all areas of client operations.

A recognised Professional Qualification such as Accountancy, Legal, Chartered Secretary, TEP, Banking, Securities, or other relevant Table 4 qualification is required along with 10 years of relevant finance industry experience with a minimum of 8 years working at a senior level within a offshore financial services organisation. Comprehensive and detailed understanding of trust and company law and current industry legislation, regulation, and working practices.

Interested? Contact us for a confidential chat and a full job description.


  • "They are our charity partner. Whilst they give their time and expertise for free, we always feel we receive a top class service - they are friendly, professional and always available. "

    Best Service from Professional Services
  • "They are such a welcoming team. They are professional and make everyone feel at ease when entering their office! "

    Best Service from Professional Services
  • "One of the best agencies I have ever worked with they took the time to understand me and my career requirements."

    LC Candidate
  • "I got properly focused roles that were of genuine interest - a refreshing experience from other agencies I have dealt with from both employer and employee perspectives."

    JF Client and Candidate
  • "Great understanding of finance and roles relevant for me fantastic communication, time efficient, personalised service very kind and thoughtful!"

    JS Candidate
  • "I have dealt with a number of recruitment companies but have never found one that is as personable and professional as Kendrick Rose."

    CB Client
  • "You take an individual and creative approach to career counselling and matching clients and opportunities."

    SD Client
  • "I want to deal with an individual who takes time to understand what I’m looking for and then be proactive in contacting their network and database."

    RT Client


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