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This is a technical hands-on role leading a team of Network & Security Technicians, delivering technical support across the organisation. The role requires that you will to be passionate about the ever changing environment of Network and Security infrastructure services, particularly the shift towards Cloud computing, as well as technically expert in a number of key client technologies.
The role also has a broad range of IT responsibilities in group-wide projects as well as systems maintenance, including upgrades, new features and new implementations, system and Cloud admin; in which our client is responsible for successful technical delivery. Work through all areas of project lifecycle: requirement-gathering, solution-selection, working with suppliers, testing, final delivery and ongoing support.
But the role is more than this. With the on-going growth of the firm a competitive market, our client is expected and empowered to always be on the lookout to identify and deliver innovative and creative solutions, focused on creating practical benefits that can make a difference to the firm.
The team provides quality support for a wide range of on-prem and Cloud infrastructure, across six jurisdictions, acting as the second/third line of internal support. Day to day, this involves leading, reviewing, replicating and troubleshooting infrastructure issues and bringing about timely resolutions.
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