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Our client is a leading legal firm in Jersey with global reach. They are looking for a new team member in the IT Department. Are you a team player looking to join a small, busy and fun ICT team and help do remarkable things every day?
Our client is seeking someone who has a real desire to help people and has a positive and optimistic approach to problem solving.
This position is customer facing - providing first and second level support on the service desk as well as implementing new applications and providing assistance and training. You don't need to have previous service desk experience, but you must be good with picking up systems quickly and be great with people.
You must be:
Thorough - enjoy solving problems and finding solutions
Organised - manage and prioritise your workload and adhere to timescales set
Patient, level-headed and show empathy - can communicate clearly and simply with users face to face, on the phone and in writing
Positive - have a 'can do' attitude and go above and beyond at any opportunity
Motivated and driven - thinks outside the box and always looking at ways to improve
Cool, calm and confident - working under pressure
Creative - putting together user guides and tutorials for users to follow
Good GCSE level qualifications
Be studying towards a relevant ICT qualification ideally
"They are our charity partner. Whilst they give their time and expertise for free, we always feel we receive a top class service - they are friendly, professional and always available. "Best Service from Professional Services
"They are such a welcoming team. They are professional and make everyone feel at ease when entering their office! "Best Service from Professional Services
"One of the best agencies I have ever worked with they took the time to understand me and my career requirements."LC Candidate
"I got properly focused roles that were of genuine interest - a refreshing experience from other agencies I have dealt with from both employer and employee perspectives."JF Client and Candidate
"Great understanding of finance and roles relevant for me fantastic communication, time efficient, personalised service very kind and thoughtful!"JS Candidate
"I have dealt with a number of recruitment companies but have never found one that is as personable and professional as Kendrick Rose."CB Client
"You take an individual and creative approach to career counselling and matching clients and opportunities."SD Client
"I want to deal with an individual who takes time to understand what I’m looking for and then be proactive in contacting their network and database."RT Client